At ICERT, your privacy is our priority. This Privacy Policyoutlines how we collect, use, store, and protect your personal information when
you interact with our certification services, website, and related offerings.
By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information:

Name, email address, phone number, and mailing address.

Employment details, including job title and company name.

Certification history and professional qualifications.

Technical Information:

IP address, browser type, operating system, and device details.

Cookies and similar technologies for tracking website usage.

Payment Information:

Credit card details and billing information, securely processed through third-party payment gateways.

Other Information:

Feedback, survey responses, and communication records.

2. How We Use YourInformation

Your information is used to:

Process certification applications and manage renewals.

Communicate important updates, including schedules and certification statuses.

Improve our services, website functionality, and user experience.

Ensure compliance with legal and regulatory requirements.

Provide customer support and address inquiries.

Conduct marketing activities with your consent.

3. Sharing Your Information

We do not sell your personal information. However, we mayshare your information with:
Service Providers: Third-party vendors who assist in delivering our services, such as certification and training providers, IT support, and marketing agencies.

Regulatory Bodies: Relevant authorities or organizations for compliance and verification purposes.

Legal Obligations: To comply with applicable laws, regulations, or court orders.

4. Data Security

While we strive to safeguard your information, no method oftransmission over the internet is 100% secure. You share your information at your own risk.

5. Your Rights

Depending on your location, you may have the followingrights regarding your personal information:
Access, update, or delete your data.

Opt-out of marketing communications.

Restrict or object to data processing.

Request data portability.

To exercise these rights, contact us at hello@icert.ae.

6. Cookies and TrackingTechnologies

We use cookies to enhance your experience. These may include:

Essential Cookies: Necessary for website functionality.

Analytical Cookies: To understand usage patterns and improve our services.

Marketing Cookies: To provide tailored advertisements.

You can manage cookie preferences through your browsersettings.

7. Third-Party Links

Our website may contain links to third-party websites. Weare not responsible for their privacy practices. We encourage you to review their privacy policies before sharing any information.

8. Retention of Information

We retain your personal information only as long asnecessary to fulfill the purposes outlined in this policy or as required by law.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting to our website. Please review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hello@icert.ae.
By using ICERT services, you acknowledge that you have readand understood this Privacy Policy and agree to its terms.

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